Get In Touch
Have questions? We'd love to hear from you. Send us a message and we'll respond as soon as possible.
Contact Information
We're here to help. Reach out to us through any of these channels.
Location
Philippines
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: Closed
Send us a Message
Frequently Asked Questions
Can't find what you're looking for? Check these common questions.
How do I create an account?▼
Simply visit our homepage and click "Get Started". Choose whether you're a customer or operator and fill out your registration information. It's free and takes just a few minutes.
How long does it take to get approved as an operator?▼
Most operator accounts are approved within 24-48 hours. You can start listing vehicles immediately upon approval. We may need to verify your business details.
What payment methods do you support?▼
Currently, operators and drivers collect payments directly from customers. We are working on integrating e-wallets like GCash and Maya soon.
Can I list vehicles in multiple locations?▼
Yes! You can manage vehicles in different locations through a single operator account. Each vehicle can have its own availability settings.
What should I do if I have a booking dispute?▼
Please contact our support team immediately with details about your booking. We have a dispute resolution process to handle any issues fairly.
How can I cancel or modify my booking?▼
Booking modifications depend on the operator's policies. Contact the operator directly or use the dashboard to request changes.
Ready to Get Started?
Join thousands of transportation customers and operators using KaByahe today.
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